Why Security Guard Training is Vital to Successful Security

Sure, an average person could Google self-defence tactics and call themselves a security guard. However, we can assure you that hiring an inexperienced and unqualified security guard could be one of the worst business decisions you make. Our security guard training is not for the faint of heart. Our candidates undergo both mental and physical training, ensuring they are prepared to handle any situation that may arise. Below, we have listed the rigorous training/certifications that Iron Horse Security guards must complete to fulfill their training and work with our clients. This list of training material is what sets our professionals apart from and above our competitors. Diving into the details will help you further grasp why shopping around for a security guard is no longer necessary, because you have already stumbled upon the best selection.

Iron Horse Security Training Includes

  • Basic Security Guard
  • Advanced Security Guard Duties
  • Advanced Supervisor Duties
  • CPR
  • First Aid & AED Training
  • C.G.S.B. Guard Training
  • C.G.S.B. Supervisor Training
  • Non-Violent Crisis Intervention
  • Public Relations Training
  • Cultural Sensitivity Training
  • Site Specific Training

Why Screening and Certification Matter

Let’s break it down… Would you feel comfortable leaving your child with an irresponsible babysitter? How about allowing a veterinarian to perform open-heart surgery on you? The answer to both of these questions would be no. While it may seem blunt, it is simply stating the facts. When hiring a security guard, the individual must be screened and trained before they have the opportunity to work with you. If they are not, you could be putting yourself, your employees, and your customers at risk. With a security guard from Iron Horse Security, you can wave goodbye to all of your safety concerns. Iron Horse Academy will not pass an individual if they are not qualified.

Concierge security assisting a resident in a condo lobby

Sensitivity Training: Professionalism With Respect

Another training that we have in place and thoroughly believe in as a company is sensitivity training. The goal of this training is to increase candidates’ awareness of their own biases and enhance their sensitivity to those of others. This is especially important with respect to the public and the vast diversity of Canadians. We want our clients to have full confidence when selecting Iron Horse Security as their security guard provider. With the knowledge that your security guard will respect all of your clients and/or customers equally.

Our Standards and Track Record

With all the series of tests we have in place (e.g., aptitude, security knowledge, language testing, bilingualism testing, and job proficiency), we can assure you that our candidates are of the highest quality. Our clients’ success speaks for itself; that is why Iron Horse Security is the leader in security solutions and has won the Consumer Choice Award for more than 18 consecutive years. Remember, when you take a chance on an untrained individual, you are essentially putting your safety and your reputation in the hands of someone who is not suitable for the position. You can trust in the training of Iron Horse Security.

Supervisor-led post-incident debrief around conference table for new guards

Training That Protects What Matters

The difference between “a guard” and a true security professional is training—rigorous, relevant, and constantly reinforced. By screening carefully, certifying thoroughly (from CPR/AED to CGSB and crisis intervention), and strengthening essential skills like public relations and cultural sensitivity, Iron Horse Security transforms readiness into reliability. The result is simple: safer people, protected property, and fewer surprises. If you want a team that shows up prepared and respectful—and stays ready for whatever the day brings—choose guards whose training proves it.


Putting Customers First

What sets Iron Horse Security apart in the security industry is our belief that our people are our greatest strength. We are more than uniforms and patrols—we are a team of professionals working together to protect what matters most to our clients, the public, and one another. Our growth has never been about scale alone. It’s been about staying true to our core belief:

Our people make the difference.

To learn more about our security solutions, contact us.

Learn how to obtain your Security guard license from the Ministry of Ontario.

Improve your communication skills with security guard training Coursera

Build interview skills with Security Guard Exam LinkedIn Learning.

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